Privacy Policy

Who we are

This website is operated by Marketivoq ("we", "us", "our"). For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Marketivoq is the controller of the personal information described in this policy.

Marketivoq
Flat 3, 19 Earls Ct Rd
London SW5 9BW
United Kingdom
Email: admin@marketivoq.pro

Information we collect

We collect only the information needed to operate this website and respond to enquiries. This may include:

Information you give us, for example when you complete our contact form or email us.
Technical information that is processed automatically when you visit the site, such as your IP address, browser type and the pages requested. This is handled by our hosting provider to deliver the website securely and is typically kept in server logs for a limited period.
Your privacy choices, which are stored on your own device so we can remember them.

We do not knowingly collect information from children, and this website is not directed at children.

Contact form information

When you submit our contact form, we collect the information you provide: your name, email address and message, and optionally your company name, website, the service you are interested in and an estimated budget. The form also includes a hidden field used to detect automated spam; it does not collect personal information.

You can also contact us directly by email at admin@marketivoq.pro, in which case we will receive your email address and the contents of your message.

How we use information

We use personal information to:

respond to your enquiry and communicate with you about it;
discuss and, where agreed, provide our services;
keep appropriate records of our correspondence;
operate, secure and maintain this website;
comply with our legal obligations.

We do not sell your personal information, and we do not add enquiry contacts to marketing mailing lists without asking first.

Legal bases for processing

Under UK GDPR we must have a lawful basis for using personal information. We rely on:

Legitimate interests: to respond to enquiries, run our business and keep the website secure. We consider these uses to be reasonable and expected, and balanced against your rights.
Steps prior to a contract: where you contact us about using our services.
Consent: for any optional cookies or similar technologies, if these are introduced in future. You can withdraw consent at any time.
Legal obligation: where we need to keep records for legal, tax or regulatory reasons.

Data retention

We keep personal information only for as long as it is needed for the purposes described above. As a general guide, we keep enquiry correspondence that does not lead to a working relationship for up to 24 months after our last contact, so we can refer back to previous conversations. Where an enquiry leads to a client relationship, we keep relevant records for as long as needed to provide the services and meet legal and accounting requirements.

Information is securely deleted or anonymised when it is no longer required.

Third-party service providers

We use a small number of trusted service providers to operate this website and our business, such as website hosting and email services. These providers process information on our behalf, under contract, and only for the purposes we specify.

Fonts used on this website are hosted on our own server, so loading them does not send your information to a third-party font service.

Where a provider processes personal information outside the UK, we take steps to ensure appropriate safeguards are in place, as required by UK data protection law. We may also share information where required by law or to protect our legal rights.

Cookies and similar technologies

This website uses only what is necessary for it to function, including storing your privacy choices in your browser's local storage. We ask for your permission before using any optional cookies or similar technologies. Full details are set out in our Cookie Policy, and you can change your choices at any time using the Cookie Settings link in the footer.

Analytics

At the date of this policy, this website does not use analytics tools. If we introduce analytics in future, they will only run if you have given consent through our cookie controls, and we will update this policy and our Cookie Policy to describe the tools used, the information collected and how long it is kept.

Advertising technologies

At the date of this policy, this website does not use advertising, retargeting or conversion-tracking technologies. If this changes, such technologies will only be activated with your consent, and this policy will be updated first.

Your privacy rights

Under UK data protection law you have rights in relation to your personal information, including the right to:

access the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your information in certain circumstances;
ask us to restrict how we use your information in certain circumstances;
object to our use of your information where we rely on legitimate interests;
receive a copy of information you provided to us in a portable format, where applicable;
withdraw consent at any time, where we rely on consent.

To exercise any of these rights, email admin@marketivoq.pro. We will respond within one month, as required by law, and may need to confirm your identity first.

If you are unhappy with how we have handled your information, please contact us so we can try to resolve it. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.

Security

We use appropriate technical and organisational measures to protect personal information, including encrypted connections (HTTPS) for this website. No method of transmission over the internet is completely secure, but we work to protect the information you share with us.

Contact information

If you have any questions about this policy or how we handle personal information, please contact us: